Order Processing
Orders are usually processed and shipped within 3-5 business days after receipt of order.
Return Policy
We want you to be completely satisfied with an item. If there is a problem we can exchange or issue a credit only (less shipping and handling charges). Claims for damaged, defective, incorrect or missing merchandise must be made within 5 days receipt of order. All returned shipping fees and insurance will be the sole responsibility of the buyer. You must obtain a return authorization number before sending back your item. The RA# must be on the outside of the box or merchandise will be refused. All items marked final sale will be refused so please be certain of sizing and color. We will issue a store credit if needed. A 25% restocking charge will be imposed on any returns or exchanges. Any "free" promotional items do not have a dollar value and if returned will not be issued store credit. Returns can be mailed to:
Posh Pets Boutique
743 N High Street
Columbus, OH 43215
